FORREST CITY, Ark. -- Police can't find you when you dial 911 from a cell, at least not easily. A dispatcher in Forrest City didn't give up, and it may have saved a life.
It was 6 a.m. when the phone rang at police headquarters. Megan Gray was on the other end of the line, her husband holding a knife to her throat.
“I didn't know what to say, so I let her hang there on the phone,” Gray told WREG.
The dispatcher on the other end heard Gray ask someone "why do you want to kill me," but because she called from a cellphone, they had no idea where Gray was calling from.
All the dispatcher had was a cellphone company name, but she didn't give up.
“You have to contact the phone company, they send forms you have to fax back to them and let them know the circumstances you're dealing with at that time, and they give you a location,” said Jeff Nichols of Forrest City Police.
They didn't have an address but did finally get an area to look in — that's it.
They knocked on doors nonstop until they found one, just three blocks away from police headquarters.
You can see the flag in front of the station from Gray's door.
“I was back in the bedroom, and I heard a knock on the door, and I went to the door and there was a cop sitting there,” Gray said.
Police arrested Brian Gray for holding his wife at knifepoint, in front of their daughter, because he wanted money for drugs.
“It was a team effort, great job by whole department pulling together and getting the job done,” said Nichols.
“I'm glad the abuse ended and glad he's somewhere he can't hurt himself or us,” added Gray.
“I'm hoping he doesn’t go to prison, that he can get some help, because that's what he really needs.”
The dispatcher who stayed on the phone didn't want to speak to WREG, but Gray said they met and thanked each other for a job well done.