Woman claims to have been kidnapped by Lyft driver

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MEMPHIS, Tenn. — A Mid-South woman told police she was kidnapped by a Lyft driver on her way to work Thursday morning. Now, police are investigating.

According to the incident report, the ride began with the suspect telling her she was beautiful and asking personal questions.

As they made their way up Mt. Moriah, the driver turned to get onto I-240 westbound. The rider said she told him he needed to continue straight, but he wouldn't listen.

She asked him to unlock the door, but he didn't respond.

Fearing for her safety, the woman told police she pulled on the lock and jumped out of the car while it was moving.

“So I unlocked the car myself and I jumped out of the car,” Jessy Jones said. “I scraped my knee and everything.”

According to the police report, officers contacted Lyft after the reported incident, but the company wouldn't release any information on the driver. They said they would contact the victim and advise her on how to report the incident with Lyft.

“I just felt like I needed to get out of there. My whole body wasn’t feeling right. I had a feeling, something ain't right,” Jones said.

So far, he has not been taken into custody or charged. It's unclear if he will be arrested.

Jones said she'd continue using ride share services but only with female drivers.

Lyft sent WREG this statement:

These allegations are extremely disturbing. From day one, the safety of the Lyft community has been our top priority. We have deactivated the driver, and have reached out to the passenger to offer our support and assistance. We stand ready to assist law enforcement with an investigation.