Memphis Animal Services considers shortening hours

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MEMPHIS, Tenn. — Memphis Animal Services may change its hours.

The proposed hours are 12 to 5 p.m., Tuesday through Saturday, which is nine fewer hours a week than now.

The current hours are 11 a.m. to 7 p.m. Tuesday and Thursday, and 11 a.m. to 5 p.m. Wednesday, Friday and Saturday.

MAS administration is still reviewing the proposal, although the advisory board voted against it. Public sentiment also appears to lean toward not shortening the hours.

Click here to view adoptable animals. The shelter is located 2350 Appling City Cove.


  • Cary Miller

    No, absolutely not. I will support public protests. This is just the latest incredibly stupid misstep. The lack of leadership at MAS is appalling. The director needs to go.

  • chanceencounterstlm

    The days and short 2 hour days are designed to allow a quicker killing of dogs who must be given three working days before they are killed. If you love your pets and want to protect them should they get lost and picked up by MAS, you will protest this decision.

  • Linda Baxter

    Thank you for continuing to follow the actions of Administrator James Rogers and his management of Memphis Animal Services. Despite the recent statement from Director Janet Hooks that the information was to gauge public opinion… that is not how it was presented.

    Mr. Rogers indicated on July 9, 2014 that reducing the hours that the adopting/rescuing public has access to the facility will improve adoption rates – it was not a question for the public, it was a statement with an effective date attached. The entire idea is ludicrous.

    Currently the adopting public has full service access to Memphis Animal Services for 34 hours in one week. This new schedule grants the adopting public and rescue groups a mere 25 hours per week to save lives. This decision equates to 9 hours less per week that the animals have a chance to be adopted; 36 hours less in a month.

    Not only are the hours less, they will no longer be convenient for adults that work what society calls a “normal” work day – 9:00am to 5:00pm.

    Mr. Rogers very clearly stated in his presentation at the Memphis Animal Services Advisory Board meeting that the Yappy Hour program (previously held during extended hours) is a successful adoption program yet now he is eliminating extended hours events by closing the doors at 5pm. This seemsextremely counter-productive to increasing positive outcomes or live release rates and borders onirrational; in fact, the entire advisory board failed to support Mr. Rogers’ decision.

    This change in hours will also eliminate the volunteer program “Wag Along Tuesday” through Memphis Pets Alive! which helps photograph and network the animals at the facility – a free community service this office agreed is a benefit to the homeless pets of Memphis and has impact in our community.

    Mr. Rogers’ explanation initially given for this change in hours was charged to “budgetary” reasons, however no staff members are being eliminated and pay hours are not being substantially reduced.

    After further pressing, there was commentary from Mr. Rogers that changing the hours would help reduce the over extension of the medical clinic for spay/neuter surgeries.

    By this statement, Mr. Rogers exhibits the philosophy that he would rather ensure that the clinic doesn’t get overworked than provide the adopting/rescuing public every chance to save a life – which the city publicly issued in statement to be a fundamental goal of Memphis Animal Services.

    Also mentioned at the advisory board meeting, by the public, is the growing trend for shelters to be open more often and for longer hours, not less. Memphis Animal Services is clearly exhibitingbackward decision-making in the field of animal welfare versus being progressive if this decision is allowed to stand.

    While encouraged by the gesture of Memphis Animal Services being “open” on Sunday and Monday for locating a lost pet, there is grave concern in the community about the impact this new schedule will have on the ability of owners, adopters or rescues to actually reunite or save the life of the animal should the additional hours of restricted operation be included in the 72-hr period.

    This new schedule cannot be allowed, nor can the restricted “open” hours be applicable to an animal’s “72-hour stray hold” period – I am hopeful that the public turns out to say as much at tomorrow’s protest.

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