MEMPHIS, Tenn. -- Shelby County is facing a $10 million lawsuit as a result of all the problems associated with the new court and jail system.
Friday, WREG's Bridget Chapman spoke with all parties involved in this lawsuit, including the attorneys fighting for the rights of inmates and even those who experienced it first hand.
"There was no option for a shower, I couldn't brush my teeth. They gave me toothpaste but no toothbrush."
A recent Shelby County inmate reflected on his time going through intake at the jail.
"I get it, it's not supposed to be comfortable, but this is just a bit much."
He said the process took way too long with conditions too harsh for people not convicted of crimes. He said they had plastic chairs to wait in and not enough blankets to go around.
"There literally there's no place to walk because there were people all over the floor."
It's these types of complaints that led to a lawsuit being filed against the county and sheriff. There are claims inmates got lost in the system along with being kept in custody after posting bond or having their case dismissed.
"Along with Claiborne Ferguson, we were honored to join a lawsuit yesterday against the sheriff who runs the jail in hopes we can bring some justice to those folks," said John Spickler.
The lawsuit is for $10 million and is open for more plaintiffs to join.
This system changeover has affected hundreds of inmates since the beginning of the month.
"People are going insane in there because it's borderline, if not completely, inhumane treatment they're getting."
The Sheriff's Office said they're not able to comment on ongoing litigation, but said progress is being made. They noted deputies are hand walking paperwork to the jail in order to get faster results.
"We're doing everything we can to get the people out of jail as quickly as we can and still keep the community safe," said Earle Farrell, and SCSO spokesperson.
He said they don't want to let the wrong people out while the right ones say they're frustrated to be suffering.