Germantown, Tenn. -- Broken poles and broken promises have some in Germantown upset with MLGW after this latest storm.
Homeowners said MLGW will not finish a job they started and they are tired of going without power so frequently.
At the height of Monday night's storm, more than 33,000 people were left in the dark.
As of early Tuesday evening, the number was down to about 7,000.
On Johnson in Germantown, you may not see any problems with the power line poles if you are looking at them from eye level.
But homeowners said when you look up, it is a whole different story.
Rade Blagojevic has lived on Johnson for 25 years, and he said he has always had power problems.
"Very frequent occurrence..." Johnson said. "So we always wonder why it's always happening over here."
Power was restored to the neighborhood Tuesday afternoon.
MLGW Corporate Communications Director Gale Jones Carson explained it is a never-ending battle in communities with a lot of trees. "Those limbs and those trees will fall into our lines, and the services will be interrupted."
Blagojevic said he understand, but he is mad about broken poles along the street.
New poles have been put up beside the old ones to support the lines, but Blagojevic thinks the job is unfinished.
"They need to remove the other one," he said, looking at a pole broken in half. "They didn't finish the job!"
Jones Carson said, "If the poles are split, if they're riding at the base, if they're woodpecker holes, then we will replace those."
She said they simply repair poles that are leaning.
Blagojevic wants all the lines underground.
Jones Carson said it would be more expensive for customers, but Blagojevic said it is money he, for one, would gladly spend.
MLGW said if it is an emergency, they will come out to fix a problem immediately.
If you have a downed power line in your area or for any other MLGW emergencies, call 901-528-4465.