Memphis, Tenn. -- One of the centers that helps victims of domestic violence in Memphis is dealing with a big problem.
The air conditioning unit for the building where the Family Safety Center is located quit working, leaving them struggling to provide help for people in need.
Vernetta Eddleman, with the center, explained, "It actually started sputtering Friday, and over the weekend it just completely shut down."
It is no secret that it has been hot in Memphis.
Imagine how hot it is on the 6th floor of the center's Midtown building when no air is being pumped through.
However, Eddleman said since violence does not stop because of heat, neither will they, "Whether it's hot or cold, violence is still here in Memphis and we're still ready to serve regardless."
The heat is making their jobs a lot harder.
The center had to close at 11:30 Monday, because the conditions in their office were unbearable.
They will also be closed Tuesday.
Recommendations to shelters and other services will stop, but those needing immediate help will still be able to get it.
"One of our key partners is the Crime Victims' Center," Eddleman said. "They're located on the first floor, which is a tiny bit cooler. They'll be helping us do the orders of protection."
Victims can get orders of protection during the normal hours, between 8 a.m. and 4:30 p.m.
They are working hard to fix the problem quickly.
A crane is being used to hoist the air conditioning unit back up, and if all goes well, they will be back open and operating as usual by Wednesday.
The Family Safety Center is located on the 6th floor of 1750 Madison Ave.