License Center Opened Saturday, Many Drivers Still Having Issues

(Memphis) Just a few people lingered outside the Driver’s License Reinstatement Center at Hickory Ridge Mall Saturday. It was a huge difference from what lines usually look like.

Wayne Shannon says he ran into a long line earlier this week.

“It was so crowded. I was here this week and the line was way out the back door,” said Shannon.

Shannon didn’t have time to wait, so he left.

For five Saturdays this spring, the Department of Public Safety will open the reinstatement center. DPS hopes the Saturday openings will help drivers fight long lines.

It did for Shannon – it only took him about five minutes to get what he needed.

“It’s very convenient. During the week, it’s just chaos,” said Shannon.

DPS stresses to bring every document you need before you come to the reinstatement center.

For two days in a row, Megan Abernathy waited more than an hour in line to get her license. But because she didn’t have every document, she’s still without a license.

“It’s awful. I took off two days of work for this. Two days, I’ve missed work, now I have to take off Monday,” said Abernathy.

She wasn’t the only one frustrated. Many others stormed out of the office cursing.

Abernathy points out that it takes at least twice the amount of time to get through Shelby County lines than anywhere else in the state. She says DPS needs to do even more to keep the lines moving.

“This is the only reinstatement office they have in here, the only one, this is not good,” said Abernathy.

A department spokesperson says long term plans are still being ironed out.


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