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Top Consumer Complaints of 2013

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(Memphis) The Federal Trade Commission has released its top consumer complaints for 2013.

According to the FTC, consumers lost $1.6 billion to fraud overall last year.

The top complaints include identity theft and debt collection, followed by banks and lenders.

Top Consumer Complaints

Category

Number of Complaints

Percentages

Identity Theft

290,056

14%

Debt Collection

204,644

10%

Banks and Lenders

152,707

7%

Imposter Scams

121,720

6%

Telephone and Mobile Services

116,261

6%

Prizes, Sweepstakes, and Lotteries

89,944

4%

Auto Related Complaints

82,701

4%

Shop-at-Home and Catalog Sales

66,024

3%

Television and Electronic Media

53,087

3%

Advance Payment for Credit Services

50,422

2%

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