Customers Say Company Filed Their Taxes Without Their Permission

(Memphis) Tax time is leading to take troubles for some Memphis residents.

They say a tax preparer filed their taxes without their permission or W2s.

WREG has received a number of complaints from people saying Tax Pros used their personal information and filed their taxes without their permission.

There are several Tax Pros locations in Memphis.

At least three people told us they got a holiday loan from the company back in December.

The said they had no idea the company had used that information to file their taxes.

“The only way I knew they had filed by taxes is I went to H&R Block and my return was rejected from H&R Block,” said Judith Posey.

Tax Pros says clients gave them permission to do their taxes if they defaulted on a loan, but said they could not show us the documentation.

The Better Business Bureau said it received four complaints about the company last year and one this year.

One manager of Tax Pros said he was looking into the complaints.

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