(Memphis) It happens every year when the weather gets colder: potholes start popping up around Memphis.
Those craters in the asphalt are creating big problems for drivers.
"The rim is bent out and the cover is coming off this part," said Naketa Gilbert.
Naketa Gilbert said a pothole on Walnut Grove in East Memphis got the best of her tire.
She said by the time she realized what she had hit, it was too late.
"I hit it so hard. I thought I hit something. I didn’t know what it was. I had to pull over to see what I hit and I saw all the damage to my tire," said Gilbert.
The public works department won't say how many pothole calls are coming into its call center right now, but admits this is their busy season.
We saw eight potholes in a row alone along Hickory Hill Road, and from the dozens of comments on New Channel 3's Facebook page, it appears there are a number streets around the city crews need to take care of.
"The potholes need to be fixed," said Gilbert.
Gilbert also wants the city to fix her car.
Anyone can make a claim to the city by calling (901) 636-6616. To make a claim online, click here.
If you want to report a pothole, call (901) 636-6500 or 311 on your cellphone.