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Better Business Bureau Warns Consumers About Mid-South Contractor

(Memphis) A few months back, Erika Sugarmon got a Groupon for five rooms of carpet cleaning for about $80.

“It ended up being $700 dollars. I said forget about it, and they said well it's still going to be a service charge,” said Sugarmon.

She ended up forking over the extra $700 dollars on top of what she already paid Groupon.

“I felt like a victim of switch and bait and I'm a smart person, I'm not a dummy.” she said.

Marilyn Grant bought a Groupon from First Choice to clean her windows for about $100.

She then got a bill for another $240 dollars.

The Better Business Bureau says complaints from dozens of people buying this Groupon are pouring in.

“Always check companies out with the BBB this company has poor record with us for sometime,” said Randy Hutchinson, Better Business Bureau.

The owner of First Choice told WREG they do a volume of business and every company has complaints and they consider these just a few, considering the amount of work they do each week.

They vowed to work with the customers and try to rectify the situation.

They say the BBB is targeting them, because they refuse to become members of the organization.

Filed in: News

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