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Airline Satisfaction

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plane delayed

(Westlake Village, CA) The friendly skies seem to be just that these days, with airline passenger satisfaction at its highest levels in seven years.

A new study by J.D. Power and Associates ranked JetBlue and Southwest Airlines first and second among low-cost air carriers for satisfaction.

Alaska Airlines topped the list of traditional carriers and Delta came in second.

The study measures things like cost and fees, inflight services and check in.