Waiter Refuses To Serve Family That Insulted Special Needs Child
(Houston, TX KTRK) A Houston waiter followed his heart and being praised for doing so.
Michael Garcia works at Laurenzo’s on Washington .
According to KTRK, on Jan. 16, Garcia greeted two groups of regulars Kim Castillo and her family, and another group who sat in the adjacent booth.
“We were sitting there and all of a sudden I noticed that the family across from us got up and moved to the back of the restaurant,” Castillo said. “I thought, I wonder if they’re moving because of us?”
The Castillo’s 5-year-old son Milo, who has Down syndrome, was with them.
Garcia said he heard, “One man in the party say, ‘Special needs children need to be special somewhere else.’”
Garcia was immediately offended, ” It upset me because here’s a 5-year-old little boy. He’s an angel. He’s precious. My personal feelings just took over and I told this man, ‘I’m sorry, I can’t serve you.”
The family that made the comments quickly left.
“I was just so impressed and felt so good that somebody would stand up for another human being,” Castillo said.
“I think he did the right thing,” customer Bill Baker said. “The customer isn’t always right. Sometimes they need to be shown the the door.”
Garcia did tell KTRK, “If the other customers return, he will serve them just like anyone else. As for the Castillo family, they plan to remain loyal customers.”