(Memphis) A Memphis family is begging for answers and a simple phone call from police or Tennessee Highway Patrol, more than two months after a deadly crash.
Delois Epps and her teenage daughter, Mackala, died when an officer speeding without his emergency lights hit their car.
News Channel 3 spent the past two months talking to the family and trying to get answers.
Last month, she said got the run around when she went to Tennessee Highway Patrol headquarters for answers about what's taking so long today.
"That's all our family wants. That's all we want is an apology," said Shaquitta Epps, victim's niece.
Epps says no one from Memphis Police ever called to say they're sorry about the death of her aunt, Delois and cousin, Mackala.
"Even if ya'll still doing the investigation at least call to say that," said Epps.
It's important to note that, in court, an apology can be seen as admittance of guilt.
When they've called Memphis police director Toney Armstrong for answers, this is what they got.
Epps said, "Can we take a message, he'll call you back. Take a message. We call back. No one has called back."
Now, after more than two months still no official ruling on if the speeding cop will face any charges.
"If it was anybody else they would have quickly arrested that person and brought charges against that person for doing the same thing that he was doing. That's not right," said Epps.
The lack of information from Memphis police and the Tennessee Highway Patrol isn't this family's only worry.
The MED has been like a second home to them since this accident happened.
This week, Michael Ross, the driver of that car, the father of Mackala and Delois' husband was put back in ICU
Epps said, "The reason that his vital signs are up and down and all that is because all he can do is lay there and think because he didn't know that they were dead until a month after we had funerals and everything."
Epps doubts any of them will ever really heal from the loss of Delois and Mackala.
She said, "Holidays are coming up. How are we going to bring ourselves together to celebrate without them being here."
Epps says one of the things they've been trying to do is get her aunt's purse back so they can close out some of her business.
She says Memphis police told them they didn't have it but on the front page of the Commercial Appeal the day after the accident there's a picture of purse on top of the hood of the car.
After we contacted Memphis police, they found the purse in the property room and said releasing it is basically a formality.
The family can go get it next week. News Channel 3 will continue to work to get answers in this case.